Privacy Policy

Introduction

At Cash Teach, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Your privacy is fundamental to our mission of helping you manage your finances with confidence.

Information We Collect

We collect various types of information to provide, maintain, and improve our services:

• Personal Information: When you sign up for Cash Teach, we collect your name, email address, phone number, and payment details. We may also collect information about your financial accounts through secure integrations.
• Financial Data: We collect transaction data, account balances, spending patterns, budget information, and financial goals you share with us to provide personalized insights and recommendations.
• Usage Data: We automatically collect information about how you interact with our services, including pages visited, features used, actions taken, timestamps, IP addresses, device information, and browser type.
• Biometric Data: If you enable biometric authentication (fingerprint or face recognition), we process this data locally on your device for security purposes.

How We Collect Your Information

We collect information through the following methods:

• Direct Collection: Information you provide when creating an account, updating your profile, or contacting our support team.
• Automatic Collection: Information collected through cookies, analytics tools, and similar technologies as you use our platform.
• Third-party Integration: Financial data collected through secure connections with financial institutions via open banking APIs and tokenized connections.
• Partner Services: Information from payment processors and other service providers necessary to process transactions.

How We Use Your Information

We use your information for the following purposes:

• To Provide Services: Delivering core functionality including account aggregation, transaction categorization, budget tracking, and financial insights.
• To Communicate: Sending service updates, security alerts, account notifications, newsletters, and marketing materials (which you can opt-out from at any time).
• To Improve Our Services: Analyzing usage patterns, identifying feature gaps, improving user experience, and developing new features aligned with user needs.
• AI and Machine Learning: Training models for transaction categorization, spending pattern analysis, anomaly detection, and personalized financial recommendations.
• Legal Compliance: Fulfilling legal obligations, regulatory requirements, and responding to lawful requests from authorities.
• Fraud Prevention: Detecting, preventing, and addressing fraudulent activities and security breaches.

How We Share Your Information

We are cautious about sharing your information and only do so in specific circumstances:

• With Service Providers: We share information with trusted third-party providers (payment processors, hosting providers, analytics services) who assist in delivering our services. These providers are contractually obligated to use your data only as necessary.
• For Legal Reasons: We may disclose your information if required by law, court order, or government request. We will attempt to notify you of such requests unless legally prohibited.
• With Your Consent: We only share information for purposes beyond our normal operations when we have your explicit consent.
• Business Transfers: In the event of merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Financial Institutions: Your information is shared with financial institutions only as necessary to authenticate and sync your accounts securely.

Data Security

We implement comprehensive security measures to protect your personal and financial information:

• Bank-level Encryption: All data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption.
• Tokenization: We never store bank credentials. Instead, we use tokenized connections to access your financial accounts securely.
• Multi-factor Authentication: We offer biometric, SMS, and app-based multi-factor authentication options to protect your account.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
• Data Minimization: We collect and retain only the minimum data necessary to provide our services.
• Access Controls: Access to sensitive data is restricted to authorized personnel and monitored for unusual activity.

Data Retention and Deletion

We retain your data for as long as necessary to provide services and comply with legal obligations.

• Active Accounts: While your account is active, we retain your data to deliver ongoing services.
• Account Deletion: Upon account deletion, we remove your personal information within 30 days, except where required by law or necessary for legitimate business purposes.
• Financial Records: Transaction history may be retained for the period required by financial regulations and tax laws.
• Backup Data: Your data may be retained in secure backups for up to 90 days before final deletion.

Your Privacy Rights and Choices

Depending on your location, you have the following rights regarding your data:

• Access: You can access and download your personal data through your account settings or by contacting us.
• Correction: You can update inaccurate personal information through your account settings.
• Deletion: You can request deletion of your account and associated data subject to legal retention requirements.
• Portability: You can request your data in a portable format to transfer to other services.
• Opt-Out: You can opt-out of marketing communications by clicking the unsubscribe link or adjusting notification settings.
• Do Not Track: We respect browser-based Do Not Track signals and limit our tracking accordingly.

Regional Privacy Laws

We comply with applicable privacy laws in different regions:

• GDPR (Europe): EU residents have additional rights including data portability and the right to be forgotten.
• CCPA (California): California residents can request disclosure, deletion, and opt-out of data sales.
• Other Jurisdictions: We comply with privacy laws in countries where we operate.

Children's Privacy

Cash Teach is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

Third-party Links

Our website and application may contain links to third-party websites and services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing your information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for core functionality and security.
• Analytics Cookies: Help us understand how you use our services to make improvements.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver personalized advertising (only with your consent).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. When we transfer information internationally, we implement appropriate safeguards including standard contractual clauses.

Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or how we handle your information, please contact us at:

• Email: privacy@cashteach.com
• Support: support@cashteach.com
• Physical Address: Contact us through our website for current contact information